Turn conversations into revenue.
Agents answer messages, comments, story replies and ad chats, then take the order or booking.
Free to start. No card needed.
Nothing to install
Weekends too
Your account stays safe
Right in the chat
No app switching
- Nimbus Sound
- Kora Studio
- SALTMOON
- Mittika
- loomhouse
- Petalwork
- ODDBREW
- Indigo Hive
What InsideDM does on Instagram and WhatsApp
Every comment, DM and story answered. The order, the payment, the follow-up.
Run the whole shop
from one screen.
Every chat, order and customer from Instagram and WhatsApp — with your agents doing the busywork, and asking you only when it matters.
What one screen does for you
Start free. Grow on a flat plan.
Meta bills WhatsApp messages to your own account at its own rate, and your agents run at what the model costs us — we add nothing to either.
Prices excl. GST · No card to start · INR, billed monthly — up to 30% less a month billed annually
- Replied to @kavya.r in 4s“how much?” on your Reel — then she ordered. ₹1,899, paid by UPI.
Turn conversations
into revenue.Agents answer messages, comments, story replies and ad chats, then take the order or booking.
MessagesCommentsStory repliesAd chats 
Sales & Commerce is onYour ready-made agent, answering from your products.Set it up
your way.Start with ready-made agents, build your own flows, or connect the software you already use.
Ready-made agentsYour own flowsYour software
Campaign sent · 1,180 peopleOnly people who said yes. 86 replied — agents answered.New drop?
Tell your customers.Run campaigns for launches, sales and restocks on WhatsApp and Instagram. Agents answer the replies.
CampaignsOffer codesAudiencesFollow-ups
Meera paid ₹2,499Buds Pro, shipping to Pune. Order #1043 recorded.The entire sale,
in one chat.Customers pick from your catalog, pay by link or cash on delivery, and get updates until it arrives.
Live catalogPayment linksCash on deliveryOrder updates
A sale from your ad · ₹4,999Lisa tapped your Watch ad and ordered. You see which ad sold it.See what’s selling,
and why.See which post, story or ad started each chat, why people didn’t buy, and how your week went.
Chat sourcesLost-sale reasonsAd resultsWeekly results
Needs you · PriyaDamaged parcel — the whole chat and a summary, ready.Tricky conversation?
Jump in.Agents handle the everyday chats and pass the tricky ones to your team, with the full conversation.
Manual, Assist, AutopilotApprovalsTake overTeam roles
Collected in the chat
₹—
Answered
—
Orders
—
Built on Meta’s official APIs
Your Instagram and WhatsApp accounts stay safe.
Where they find you.
See all- 9:41
nimbus.soundReel · Buds ProComments
Mmeera.j how much? 🎧Nnimbus.sound Sent you the price in a message 🎧Aarjun.v black or white?Meera paid ₹2,499
Comments that turn into sales
Every “how much?” gets a warm reply under your post and the price in their DMs — in seconds, day or night.
- 9:41nimbus.soundReel · Buds Pro
Comments
Rriya.k does it come in white?Nnimbus.sound.giveaway You won! DM to claim ₹10,000Lookalike account hidden
Nnimbus.sound Yes — white and black, both in stock!No scams in your name
Fake giveaways and lookalike accounts hidden before anyone clicks. Real complaints come to you.
- 9:41
ananya.kReplied to your storyis the white one back? 😍
It is — ₹2,499, ships tomorrow.
A sale from your story
Story replies that sell
Every reply answered, knowing which story it was — while they still want it.
- 9:41
lisa.mFrom your ad · The WatchThe Watch · SandSponsored
is this in stock?
A sale from your ad · ₹4,999
Ad taps that become orders
They tap “Send message” on your ad. Your agent knows which ad it was, and you see which ad sold.
- 9:41
sara.wActive nowwhat’s under ₹5k?
Buds Pro
₹2,499
Order
The Watch
₹4,999
Order
Sara paid ₹4,999
Your shop, inside the DM
Your catalog as swipeable cards, with a button that starts the order.
Where you close.
See all- 9:41
Meera JoshionlineI’ll take the black ones9:12Payment link
₹2,499
Pay · UPI or card
Paid · order #1043 recorded
Paid from the chat
The order and a payment link, right in the chat. The order records itself.
- 9:41Meera Joshionline
Delivery address
NameMeera Joshi
AreaKoregaon Park
PIN411006 · Pune
Send
Ready to ship · complete, first time
Addresses right the first time
WhatsApp’s own address form. No back-and-forth, nothing to retype.
- 9:41Meera Joshionline
Hi Meera — the Pebble Speaker you liked is back in stock.
Shop now
yes please! black10:04Meera ordered again · ₹3,299
Customers who come back
Reorder nudges and win-backs, approved by Meta, sent to people who said yes.
- 9:41
PriyaonlineJOIN6:20Welcome, Priya! 50 points.6:20New member · Priya
Walk-ins who join
A scan at your counter makes them a member — with points to come back for.
- 9:41Back in whiteCampaign · 1,180 people
1,180sent
838read
38held back
STOP11:02Unsubscribed at once · number healthy
Broadcasts that keep your number safe
Only people who said yes, in batches WhatsApp allows. STOP is honoured at once.
Run the whole business from your phone.
Every chat, order and customer in one place — with your agents doing the busywork, and asking you only when it matters.
- All your DMs in one inboxInstagram DMs, story replies and WhatsApp chats in one list. See which an agent has and which wait on you.2 wait on you
- Know who really paidNo more “I’ve paid” screenshots. An order says Paid only once your payment provider confirms the money.Paid · verified
- Put an agent on every jobOne sells, one answers order questions, one texts back the calls you miss. Pause one, set its rules, see what it handled.
3 at work - See what brings buyers inEvery chat remembers the post, ad or story it started from — and every order, the chat it came from.42 from posts
- Know every customerWhat they’ve bought, what they’ve spent, and whether they’re browsing, have a payment due or keep coming back.Came back · 4 orders
- Bring buyers backTell everyone waiting for a restock on WhatsApp, then see who read it and replied. Anyone who never said yes is held back.838 read
Start free. Grow on a flat plan.
Your agents run at what the model costs us, and Meta bills WhatsApp messages to your own account. We add nothing to either.
Prices excl. GST · No card to start
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